The Business
Our client is a UK-based commercial property developer and manager, specialising in high-quality warehouse and industrial spaces. Working alongside their specialist Logistics business, their Property business provides integrated solutions for businesses requiring both property and supply chain expertise. Their extensive portfolio includes strategically located, well-maintained properties tailored to meet the demands of modern commerce and logistics.
Established in 1953, they offer transport, warehousing, and distribution services with a focus on flexibility and sustainability. Together, the two divisions deliver a seamless package, combining eco-friendly property developments with cutting-edge logistics solutions. This unique partnership supports businesses of all sizes, driving efficiency and growth.
The Opportunity
Our client is now seeking a motivated and experienced Property Manager to join their dynamic team. Reporting to the Property Management Director, you will support the senior leadership and be responsible for the efficient and effective day-to-day management of their growing portfolio of commercial properties. The ideal candidate will bring solid experience in commercial property management, with a deep understanding of property management principles, industry regulations, and best practices. As a senior member of the team, you will be responsible for leading and managing a high-performing, efficient, and service-driven team. This role encompasses both the day-to-day operations and the ongoing development and growth of team members. You will be accountable for ensuring operational excellence while fostering an environment that encourages individual and collective growth.
The Property Manager Responsibilities
- Portfolio Management - Manage the day-to-day operations of a multi-sector portfolio of properties across the UK, primarily focusing on the commercial estate.
- Lease Management - Monitor and manage lease events, including rent reviews, dispute resolution and lease renewals, ensuring timely action and communication. Handle all tenant applications for licenses ensuring compliance with lease terms. Manage the property database and management system to ensure up to date data and reporting.
- Cross-functional Collaboration: Working closely with Facilities and Maintenance, Finance and other departments to ensure smooth operations and alignment with broader organisational strategies.
- Tenant Relationships Focus on building and maintaining strong tenant relationships and enhancing tenant experience.
- Team Leadership: Overseeing daily operations while fostering a positive, service-oriented environment.
- Performance Management: Conduct performance reviews, regular one-to-one meetings and compliance reporting with your direct reports.
- Coaching and Development: Guiding team members to enhance their skills and progress in their careers through mentoring, feedback, and training.
- Strategic Planning: Identifying opportunities for improvement, addressing challenges, and setting goals aligned with business objectives.
The Property Manager Requirements
- MRICS preferred.
- Proven experience in property management or real estate, showing an ability to manage commercial properties effectively. Experience and knowledge of regulatory and compliance requirements governing the letting of commercial leases and landlord-tenant legislation.
- Experience of developing detailed lease and tenancy agreements and be able to understand detailed survey reports and decipher regulatory requirements and actions.
- Knowledge of good working practices and codes of conduct/standards for landlords in the property sector.
- Extensive experience and understanding of Business Rates
- Proven ability to build strong relationships and effectively manage tenants and stakeholders.
- Proven experience in people management, with a strong focus on team development, fostering career progression, and upskilling junior staff members to enhance their performance and professional growth.
- Excellent communication, negotiation, and interpersonal skills, essential for dealing with a diverse range of clients and tenants. Strong organisational and administrative capabilities.
- Proven experience and understanding of financial budgets, reports, invoicing and cost management.
- Meticulous attention to detail, ensuring high standards of service delivery.
- Detail-oriented with strong problem-solving skills.
- Ability to handle multiple projects efficiently and under pressure.
- UK driving licence.
- Bachelor's degree in Business Administration, Real Estate, or related field.
- Proficient in MS Office and property management software (e.g., Yardi)
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